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The team at Simply Secure has partnered with Okthanks and Internews to develop a series of resources that help Open Source tool teams understand how design processes and practices can benefit OSS and where to begin in small, simple ways within OSS contributor communities. <br><br>Understanding what user testing can offer OSS and why it differs from the typical ‘developer contributor feedback’ to ‘PR submission improvements’ can help you to centre people that you might not even know are using your OSS tool. User testing helps you broaden the usefulness of your OSS for the users you already know well, and also gets you to consider users you might not know well. <br><br>In this participatory workshop you’ll learn about what user testing can be, how it can be done within a small OSS tool team, and start to practice the skills and processes for user testing so you can take these back to your OSS communities as well as synthesis of user research data as an OSS team to inform priorities in your OSS backlog.
